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Frequently Asked Questions

We offer free continental U.S. shipping. We usually ship ready-made Pendi Jewelry pieces within 1-3 days from your order. You will be notified when your Pendi Jewelry is on its way. For custom Pendi Jewelry pieces we will discuss production and shipping time frames when you contact us through the custom order page. We are not responsible for lost orders while enroute to you and in the care of the USPS. Insurance is available and recommended. Please ensure your address is updated. We will always send your Pendi Jewelry to the address on file unless you ask us to send the package to a different location in a message to the seller when checking out.